Privacy Policy

Privacy Policy 711kelab — Malaysia Player Data Protection

711kelab respects the privacy of every player. This document clearly explains what information we collect, how it is used, and how we protect it from unauthorized access.

Updated: 1 January 2026
Privacy Policy Contents
Information Collected
Use of Personal Information
Data Sharing & Disclosure
Data Security & Encryption
Your Rights as a Player
Cookies & Tracking Technologies

711kelab's Six Data Protection Principles

Every aspect of how we handle your data is grounded in strong privacy principles and compliance with applicable data protection laws.

Advanced Encryption

All your personal and financial data is encrypted using 256-bit SSL encryption — the same technology used by financial institutions and international banks to protect their customers' sensitive information.

No Data Sales

711kelab has never and will never sell players' personal information to any third party for marketing or commercial purposes. Your data belongs to you — we safeguard it, not monetize it.

Full Player Control

You have the right to access, correct, or request deletion of your personal data at any time. Contact our customer support and your request will be processed within 14 business days.

Secure & Trusted Servers

Player data is stored on servers protected by multi-layer firewalls, 24/7 monitoring, and automated intrusion detection systems. Physical server access is restricted to authorized personnel only.

Minimum Data Collection

We only collect information that is genuinely necessary for platform operations and legal compliance. No excess information is collected — every piece of data we request has a clear and legitimate purpose.

Immediate Breach Notification

In the event of any security breach affecting your data, 711kelab will notify you within 72 hours and take immediate action to contain and investigate the incident.


Our Commitment: 711kelab is fully committed to protecting your privacy. This policy takes effect on 1 January 2026 and supersedes all previous versions.

1Introduction

This Privacy Policy ("Policy") describes how 711kelab ("we", "Platform", or "Company") collects, uses, stores, and protects your personal information when you use our online gaming platform at https://711kelab.fun or any associated mobile app.

We understand that trust is the foundation of the relationship between players and a platform. Without confidence that your personal information is handled with care and responsibility, no player would feel comfortable on any platform. That is why we take every aspect of personal data management seriously — not merely to comply with the law, but because we genuinely respect your privacy.

By using the 711kelab platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please stop using our platform immediately.

2Information We Collect

711kelab collects personal information in two main ways — information you provide directly to us, and information collected automatically when you use our platform.

Information You Provide Directly

  • Full name as shown on official identification documents
  • An active mobile number registered in your name
  • Payment account details — bank account number or e-wallet account
  • KYC documents: copy of MyKad, passport, or driving licence
  • Account password (stored in an unreadable hashed format)
  • Any information you share with our customer support team

Automatically Collected Information

  • IP address and device information (device type, operating system, browser)
  • Game activity log data including time, date, and game results
  • Complete deposit and withdrawal transaction records
  • Cookie data and browser local storage
  • General location based on IP address (state or country only)
Data Category Example Primary Purpose
Identity Name, MyKad, date of birth KYC verification & legal compliance
Contact Phone number Account & security communications
Finance Bank account number, transaction records Payment processing & withdrawals
Technical IP address, device data Security & Fraud Prevention
Usage Game logs, session duration Platform improvements & support

3How We Use Your Information

Every piece of information we collect has a clear purpose. 711kelab does not gather data arbitrarily — every use of data is intended to deliver a better, safer, and smoother experience for you on our platform.

  • Account Management: Processing registrations, verifying identity, and managing your account details
  • Payment Processing: Securely verifying and processing all deposit and withdrawal transactions
  • Platform Security: Detecting and preventing fraud, money laundering, and unauthorized access
  • Legal Compliance: Fulfilling KYC obligations, anti-money laundering requirements, and mandatory reporting
  • Customer Support: Resolving player queries and reported issues more efficiently
  • Platform Improvements: Analyzing usage patterns to improve platform features and performance
  • Important Communications: Sending account-related notices, security alerts, and relevant terms updates
  • Responsible Gaming: Monitoring gameplay patterns to identify signs of problem gambling
711kelab does not use your personal data to build commercial profiles or sell it to advertisers. Any marketing communications you receive are based on preferences you set yourself in your account settings.

4Data Sharing & Disclosure

711kelab does not sell, rent, or share players' personal information with third parties for marketing purposes. However, there are limited situations where we need to share your data with trusted parties:

Payment Service Providers

To process deposits and withdrawals, we share the necessary transaction information with trusted payment gateway providers and financial institutions. This sharing is kept to a minimum and is solely for the purpose of completing your transaction.

Legal Requirements

We may disclose your personal information to government authorities or law enforcement when required by applicable law, court order, or anti-money laundering regulatory compliance requirements.

Technology Providers

Third-party technology service providers that help us operate the platform — such as server infrastructure providers and security monitoring systems — may have limited access to certain data within the scope of their services. All such providers are bound by strict confidentiality agreements.

All data sharing with third parties is subject to binding confidentiality agreements and strict usage limits. We do not permit any third party to use your data for purposes other than those agreed upon.

5Data Security & Protection

Player data security is 711kelab's top priority. We implement multiple layers of technical and operational protection to ensure your information stays safe at all times:

  • 256-bit SSL encryption for all data transmitted between your device and our servers
  • Passwords are stored using a one-way bcrypt hashing algorithm — no one can read your password, including our own staff
  • Two-factor authentication (2FA) available for all player accounts
  • 24/7 account activity monitoring with automated anomaly detection
  • Multi-layer firewall and intrusion detection system (IDS/IPS)
  • Regular security audits by independent cybersecurity teams
  • Strict internal access controls — only authorized personnel can access sensitive data
  • Periodic data backups that are encrypted and stored at separate locations

While we take every reasonable precaution, no security system can be guaranteed 100% safe from all threats. We encourage you to also take your own protective measures, such as using a strong password and never sharing your account details with anyone.

6Cookies & Tracking Technologies

711kelab uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use

  • Essential Cookies: Required for core platform functions such as login authentication and session security. These cookies cannot be disabled.
  • Performance Cookies: Collects information about how you use the platform to help us improve it. All data is anonymized.
  • Preference Cookies: Saves your preferences such as language and display settings so you don't have to reconfigure them each time.
  • Security Cookies: Helps us detect suspicious activity and protect your account from unauthorized access.

You can manage cookie settings through your web browser settings. Please note that disabling essential cookies may affect certain features of the 711kelab platform and could prevent you from logging in or accessing specific functions.

7Your Rights as a Player

As a 711kelab player, you have the following rights regarding your personal information. We fully respect these rights and are committed to processing every request within a reasonable timeframe.

Right of Access

Request a copy of all personal information we hold about you at any time.

Right to Rectification

Request corrections to inaccurate or incomplete information in your account.

Right to Erasure

Request deletion of your personal data when it is no longer needed for its original purpose.

Right to Object

Object to the processing of your data for specific purposes, including direct marketing.

Right to Portability

Receive a copy of your data in a machine-readable format for transfer to another platform.

Right to Restriction

Request that we restrict processing of your data while a dispute is under investigation.

To exercise any of the above rights, contact the 711kelab customer support team via in-platform live chat. Requests will be processed within 14 business days. For more complex cases, we will notify you if additional time is required.

8Child Data Protection

The 711kelab platform is strictly for individuals aged 18 and above. We do not intentionally collect or process any personal information from individuals under the age of 18.

If we find that we have collected personal information from an individual under the age of 18 without proper verification, we will take immediate steps to delete that information and close the associated account. If you become aware that a minor has registered or used our platform, please contact us immediately so that appropriate action can be taken.

Parents & Guardians: If you suspect your child is using the 711kelab platform, contact our customer support immediately. We will respond within 24 hours.

9Data Retention Period

711kelab retains your personal information only for as long as necessary for the purposes stated in this policy or as required by applicable law.

  • Active Account Data: Retained for the duration your account remains active on the 711kelab platform
  • KYC Data: Retained for at least 5 years after account closure for anti-money laundering compliance purposes
  • Transaction Records: Retained for 7 years in accordance with applicable financial legal requirements
  • Security Logs: Retained for 12 months for security incident investigation purposes
  • Communications Data: Customer support chat records are retained for 2 years

Once the retention period ends, your data will be securely deleted or anonymised in accordance with our standard procedures. You may request early data deletion subject to any applicable legal requirements still in effect.

10Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal information, please contact our team through the following channels:

  • 24/7 Live Chat within the 711kelab platform — the fastest way to get an immediate response
  • Email: [email protected]

711kelab also reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. When significant changes occur, we will notify you via an in-platform notice or a direct message to your registered phone number. The "Updated" date at the top of this document will always reflect the latest version.

For more information about your rights and how we handle responsible gaming, please visit the Responsible Gaming page.

Safe & Trusted Platform

Your Data Is Protected. Now Play with Peace of Mind at 711kelab

With high-level encryption, a transparent privacy policy, and 24/7 support, 711kelab is the platform of choice for Malaysian players who prioritize their data security.

SSL 256-bit Data Protected No Data Sales 24/7 Support
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